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December 12, 2019

Improving Customer Service to Foreign Language Customers with an Interpreter

Apr 3, 2019

In many different industries in the UK there is a need to have dialogue with customers and suppliers from other countries. Although in the vast majority of cases, especially with contacts in the EU, you have the ability to speak English with your contacts, in some cases it might not be possible, or the proficiency of English is not to a comfortable level. It can make such a massive difference if you have the ability to speak to your potential customers, long-term customers, and suppliers in their native language and dialect. It brings with it a chance to grow trust and show you are an organisation that truly cares.

It can be costly to hire full-time employees that speak different languages. It might not be cost-efficient either, as you might only have a contract with a certain supplier for a short period of time. There is no point in hiring an employee who speaks Italian if you know that your Italian suppliers will only be working with you for the next three months. If you have only hired the employee on this basis, what happens to them after that supplier contract ends?

Instead of this, a more cost effective approach could be to look towards a professional interpreter and translation service through a contact centre service. What this ensures is that you have the ability to talk to your customers, potential customers, and suppliers in a wide range of languages, without having to pay for full-time employees and thorough training over time.

Choose a contact centre service that has a track record of success in assisting companies in a wide range of industries and with a need for dialogue with a wide range of clients in different countries, conversing in different languages and dialects. If you can speak to a client or supplier in their language you’ll find that they are much more likely to stick around for the long haul, becoming part of your loyal core customer base, recommending you to other potential clients, and helping you to keep things running smoothly at all times.

It can be difficult to maintain high standards and brand consistency when conversing across multiple countries, languages, and projects. A professional contact centre with translators and interpreters can speak on your behalf, fully trained in your branding, understanding your projects and services inside and out. With this level of brand consistency and high standards of customer service being maintained no matter what point of entry your customers and suppliers are in correspondence with you, they will receive the same standard of service. This is priceless, especially in a fast-paced and demanding world, where consumers expect the very best at all times, and they have a wide range of choice in every industry if your company fails to deliver.

Be sure to work with a contact centre that can support you in whatever capacity you see fit, offering translation and interpreter services that can make a real difference to your future growth and success in multiple countries and languages.

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How to Avoid Scams—Know the Signs of a “Phishy” Email

Mar 28, 2019

In an age of globalisation and personalised experiences, it’s becoming increasingly hard to come up with “universal experiences” which all of us share. At the same time, receiving phishing emails and spam are almost certainly one such experience – albeit a negative one. The Internet has helped to bring the world together. It has also made it far easier for scammers and would-be hackers to steal your personal information and money. All it takes is one ill-fated click to send your life into a downward spiral of scams, viruses, and identity theft.

What’s more, even if you yourself are savvy enough to spot a fraudster, computer and Internet literacy has lagged far behind Internet access. As such, while you might know what’s legit and what’s not, the same might not be true for Gran. You love helping her out, but you don’t entirely trust her Internet literacy skills, don’t want to see her scammed, but simply can’t help her out every time she has a question about what she should and shouldn’t click.

This guide, therefore, can allow you both to read up on how to spot a phishing email.

Don’t Click Links

First and foremost, you want to make sure that you do not click on any link unless you are absolutely, positively, 100% sure that it is safe. Clicking on a mystery link is the fastest way to open yourself up to everything from a computer virus to identity theft and ransomware. Even if you are only the tiniest bit concerned about the validity of a link, don’t click. Do some research, and only click if you are certain the link is safe and valid.

Don’t Respond to Money Requests

Has a friend suddenly become “stranded” in a foreign country, and is asking for a few hundred pounds, with the promise that they’ll repay you as soon as they get back? This is a popular phishing scam today. If you haven’t heard anything about a friend’s mystery trip to Ukraine or Ghana, you’ll want to give them a call and ask if they’ve actually sent you a message before clicking on anything. Even if you know the email is a fraud from telltale signs such as poor spelling and grammar, tell your friends via another form of communication, such as text, WhatsApp, or Facebook – their bank accounts may have been hacked, and they’ll need to check with their bank as quickly as possible.

Too Good to Be True

Have you just “won a free iPhone,” a “free cruise to the Bahamas,” or any normally-expensive thing that’s suddenly and mysteriously “free” and yours for the taking? You almost certainly haven’t “won” anything – and if you wind up clicking on these “offers,” it’s almost certainly a scammer who will be hitting the jackpot, and at your expense. As in life, you’ll want to exercise basic common sense – if the offer espoused in an email sounds too good to be true, it almost certainly is.

These tips can help keep you, your Gran, and anyone else you know safe while sorting out messages which appear all too “phishy” in your email inbox.

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How to optimize your website using SEO?

Mar 12, 2019

As you all know, the main goal of the SEO or search engine optimization is to help the search engine viewers not only find your pages and website but precisely rank the relevance of the page, so that it shows right at the top of the results in search engine.

You should understand that the process of optimizing your website is definitely not a one-time job but needs tuning, maintenance, continuous monitoring and testing.

Here are 3 steps process which will help you to optimize your search engine: More details can be found on www.marccx.com

STEP 1: Focus on market business analysis

  • Analysis of your website: You should do a complete analysis of keywords/meta sets, code and visible text to determine your position on search engines.
  • Nominating the initial keyword: Prepare a prioritized list of most targeted search words which are related to your market segment and client base. Start with this: What will you type in a search engine to find your page or business website? You can then ask your client.
  • Analysis on a competitive level: Total inspection of keywords which have been used in content and present search engine grading of competitive sites, in order, to find an effective search engine placing strategy. Choose the top 5 results in the listing of the Google results to start this process. You can expand as when required.

STEP 2: Keyword development and research

  • Analysis of the keyword: Starting from the nomination, move further to identify a list of most targeted keywords as well as phrases. Take a review of the competitive list followed with other relevant sources of the industry. Make use of your preliminary list to find out the indicative count of recent queries at the search engine as well as the number of website competing for every keyword. You should prioritize the phrases and keywords, misspelled words singulars and plurals. Please remember that if the users misspell a keyword, you should recognize and use it. Also note that Google makes an attempt to correct the term while searching, therefore, use this carefully.
  • Objective and goals: From advance, be very clear in defining your objectives so if you implement any programs you will be able measure your ROI. Begin simple, but avoid skipping this step. For e.g. you might decide to increase the trafficin the span of 30 days from 100 visitors to 200 users. The other chance is that you may wish to improve your present conversion rate of 1% to 2% in a specific period.

STEP 3: Optimization and submission of content:

  • Generate page titles: The titles which are based on keywords help to establish the theme of page and gives direction to your keywords.
  • Generate Meta tags: Tags of Meta description can greatly influence click-through, but they are not used for ranking directly.
  • Build new sitemaps for Bing and Google: You should make it simple for search engines to point your website. Generate both HTML and XML versions. The version of HTML is the initial step. The sitemaps of XML can be easily submitted with the help of Bing and Google webmaster tools.

You can get in touch with Marccx Media to get your website optimized using SEO whenever required. Ultimately, you can attract much more traffic and potential customers.

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Five Reasons Why Taking a Business Management Course Is a Great Idea

Mar 10, 2019

The world of business is always going to be very competitive. If you are not prepared to do your absolute best, then you are going to be passed by. Opportunities are out there, but you need to be able to take action to seize them. This is why furthering your education is a good idea, as it will give you a chance to hone your skills and truly up your game.

It is possible to sign up for a business management course that will give you a great opportunity to learn. There are actually many courses to consider, too, and you can educate yourself in many important areas. If you want to be a better manager, then you should take a look at these five reasons why taking a business management course is a great idea. It will give you a bit more insight into how useful it can be and will allow you to make an informed decision about if it is the right path for you to take.

  1. You Can Learn New Skills

The most important reason to sign up for these courses is so that you can learn new skills. If you want to be the best employee that you can be, then you need to have the skills to succeed. Courses such as this are designed to help employees develop the right skills in a safe and informative environment. You can learn about the theory behind certain management practices while also learning to put the skills to use in a real-world setting.

  1. Being Taught by Successful Professionals Is Great

Being able to receive instruction from successful professionals is a truly great experience. All of the instructors in these management classes will be very experienced. They have attained great success in the business world and are ready to pass their knowledge forward to you. This type of experience is very valuable and it is something that you should take advantage of to further your own career prospects.

  1. Courses Are Generally Short

You should know that these courses are generally not too long either. Most courses will take between three days and three weeks to complete. This means that you can gain a lot of knowledge in a short amount of time. It will be easy to find the time to fit this special training into your schedule and the benefits will be very clear.

If you are a very busy professional who only has so much time to dedicate to training such as this, then the short course times are hugely beneficial. You will be able to receive good training without it taking any longer than it has to. These courses are streamlined, but they still manage to be absolutely effective. Learning experiences will be fast paced, but thorough, allowing you to feel that much more confident in your skills.

  1. The Variety of Different Courses Is Stellar

The sheer number of different management courses that you will be able to choose from is impressive. There are so many different types of courses that will benefit you. You can learn skills in areas where you feel you are lacking to make improvements. It is also possible to learn about new areas of management where you have no experience whatsoever.

Simply being able to take the different courses will change your outlook as a professional. You can learn the right skills and become a more well-rounded employee. Your management skills will be taken to the next level and you can receive training in areas that will be important for the success of your organisation. It is simply going to be a great idea for anyone who wants to move up the corporate ladder.

  1. You Will Prepare Yourself for Greater Success

Finally, you should know that these types of courses will prepare you for greater success. If your goal is to move up in an organisation, then you can count on these courses to get you where you want to be. You will learn the right skills while also developing the proper mindset to find the success that you desire. Over time, you are going to become a much greater asset to your organisation and your hard work is going to be rewarded.

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Advantages of CCNA course

Feb 13, 2019

The advantages of the CCNA course include making you appropriate for various networking jobs; be familiar with the routers and switches from Cisco; execute and administer connections for remote sites that run on WAN; know about network security and other computer skills. The advantage of pursuing the CCNA course is that it can be taken up right after completing class 12. The course provides better career prospects to those that already have a job and also to those that are looking for new jobs.

Comat in Singapore will help you realize your dreams. Enroll with us for any of the Cisco networking courses and we will help you get the best job.

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Payday Loans as a way out in many situations

Feb 11, 2019

In our life pretty often we urgently need money, which, unfortunately, we do not have at the moment. Often, circumstances make it necessary to act very fast, so the option of taking a loan at the bank immediately disappears: there is no time to collect a pile of documents and a multi-day waiting for a decision. Payday Loans are more attractive in this case.

Why Payday Loans help in many situations

Sometimes we need money really urgent. In this case, there is no time to wait for a bank decision. Friends who could theoretically borrow money are also not ready to help in this situation, so the only correct and convenient option to receive money, in this case, is an online loan.

Advantages and disadvantages of online lending

Of course, the system of issuing online loans has its pros and cons. Here are the benefits of the system:

  • No need for a bunch of documents: as a rule, to apply for credit at Payday Loans you must provide for last numbers from a social security number and some additional information that all users have
  • Efficiency: some services are ready to make loans within 24 hours or even faster
  • The undeniable advantage is the ability to receive money on the card regardless of location (the only needed thing is the access to the Internet)
  • The online loan is universal: there is no need to specify the purpose of obtaining a loan
  • The transparency of the work of such services, which immediately clearly indicate the required amount of return without any additional payments arising along the way.

Anyway, this type of lending has its drawbacks:

  • The interest rate of an online loan can be slightly different from the usual rate in a bank
  • When using the online loan service, the limit is $30 thousand.

The widespread fraud in issuing online loans forces users to be careful and cautious, choosing only reliable services like Payday Loans that have proven themselves on the positive side.

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5 Points To Consider When Getting A Website Design Company

Jan 28, 2019

Design is an essential part of advertising your products or services. And, generally, design is performed badly. Everybody is not really acquainted with the weather of excellent design that people tolerate and freely accept the established order. But, when you are thinking about having a design company to create your visual representation of the services or goods, there are lots of points to consider:

1. Consider Your Experience

Just how much experience does your design firm have? There’s an excellent, saying, “You could have it fast, good or cheap. But, you are able to only pick two!” that covers the need for a great design company. If it’s cheap on price, it will likely be done fast, however the results won’t be good. Again, if you would like it cheap, it may be good in quality, although not fast in delivery. With simply two three possibilities, there’s always the 3rd element that’ll be ineffective. Exactly the same rule applies whenever you pick a design company. Choose which two elements are most significant for you, and start your research together in your mind. It’s unattainable the 3 elements. If you are guaranteed it, find another design firm!

2. Skill

It is essential to understand they which are dealing with your design company. Usually, the designer’s bio information are available on their own company website. Otherwise, be cautious! If your design company has extremely skilled designers, they’ll very forthcoming with this information, and actually, might advertise it. You’d like to learn in advance what training your design team has to be able to be confident they’ll follow fundamental design concepts for your designs.

3. Portfolio

Look with objectivity in a design company’s portfolio. Initially glance, if no portfolio is provided, be cautious again! A portfolio is really a presentation of the company’s best product and also the examples that exemplify the work they do ethics, creativeness and experience. Evaluate the portfolio for various creative expressions. The portfolio shouldn’t contain the standard work. If you see lots of big background images, with text regarding this, but no vector based elements, that always implies that design company doesn’t have fine arts skilled designers. If you notice the overuse of gradients and also the same template type elements, that states the design company cuts corners by utilizing pre-existing design elements and just changes the colours to match you. You need to see a number of variations, expressions, elements across a multitude of portfolio pieces like brochures, print ads, videos, websites, corporate collateral, and logos. The smaller sized the portfolio, the greater carefully you have to scrutinize their consider your experience and talent level.

4. Figuring out Your Requirements

Do not let cookie-cutter solutions for the designs. Be ready to share how well you see and expectations in the design company without stifling their creativeness. At the first consultation, bring along with you a mission statement, strategic business plan and a few ideas of the items you aspire to see within the designs. Permit the design team to brainstorm and excite your thinking with questions and suggestions associated with current trends. Your design company will help you provide existence your design vision without providing you an answer they have accomplished for multiple past customers. You’re unique. Insist upon a distinctive approach.

5. Schedule and Scope of labor

After ending up in your design company, and realizing they’re an ideal fit for the company, you will need to visit a scope and schedule of labor. Inside a professional setting, a design company really wants to help you stay an element of the design process and you informed at each step. Prior to signing any contracts and before having to pay in advance for just about any portion, request a quote and schedule of labor. Even when it’s really a selection of hrs, the design company will be able to scope out what work will be performed as well as an approximation of your time needed to accomplish it. Without it planning, you may be coping with somebody that takes a number of your hard earned money rather than delivers, or else you will finish up getting something you didn’t want to begin with.

A great design company puts your requirements first and consults yourself on different choices according to your requirements. When you are objective and scrutinizing, you’ll ensure that might be a design company which will perform their good for you.

You don’t just design your site right away on your own. You must partner with a reputable design company to ensure your site effectively meets your visitors’ needs. You must map out their journey from the first time they visit your site to the time they become a customer.

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Leverage Your Business with Guest Blogging Service

Jan 21, 2019

Blogging is certainly the best ways of creating a successful blog and it helps in growing online businesses. However, there are many people who are not clear about the place to initiate guest blogging. This is the ideal time recommended to look for guest blogging service.

Regardless of the fact that you are a large corporation or an individual blogger, there is a need to take to next level your business. This is the only way you can get attention from viewers and readers. Having contents that relate to your business is useful as it grabs the attention of readers.

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An Overview Of Business Portraits – Represent Your People Like A Pro!

Jan 18, 2019

Headshots and business portraits have been in use for the longest time, but in recent years, the demand for professional services has increased considerably. Let’s start by understanding the basics of business portraits. Unlike a headshot, which basically covers the face of the person, business portraits are more elaborate and are used for more creative needs. Headshots are more used for “about us”, team pages and for LinkedIn profiles, but business portraits are required for magazines, marketing materials and beyond. In this post, we are discussing further on business portraits photography and things you need to know.

Look for a service that shines

Corporate photography is not about taking photos with a good DSLR. You need a team that can understand the technicalities of it and is around to take questions, suggest ideas, and has a good perspective of aesthetics. They should be able to take photos that aligns with your brand and not the other way around. Also, you need to ask about their approach to business portraits in particular, because corporate photographers are expected to know everything that’s different between a portrait and a headshot. Hire a company that is willing to offer references, is accessible at all times, and will show samples of the business portraits they have taken in the past.

Know the art of taking business portraits

Firstly, business portraits are much more engaging to the eyes than a standard headshot, and therefore, it is rather easy to understand why the process of shooting would be different. In case of business portraits, lighting and background play a dominant role, simply because the idea is to create profiles of important people and tell a story with the images. You must allow your photographer the required freedom to play with ideas. Since business portraits are only taken for important people who matter, it must be done right, so that their work and overall personality shines through.

Don’t hesitate to pay a tad more

If hiring a reliable company means paying a little more for business portraits, that price is worth paying because eventually, it is the name and overall image of your brand that matters. You may also want to review and check the work of the service and if they have worked with companies similar as yours.

Typically, business portraits are charged for each person, but based on the nature and volume of work, you can always negotiate.

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5 Items You Can’t Forget When You Host Your Next Business Event

Jan 10, 2019

When you need to promote new products or services, it might make sense to schedule, or participate in a business event. With careful preparation, you will increase your chances of success. Here are 5 items you can’t forget when you host your next business event.

Promoting Corporate Event

A successful business event requires focus on before, during and after the important day. Before the important day, make sure that you write down your goals, include a measurable goal, such as having 50 people provide you with their contact information. Make sure to bring along all of your necessary supplies, which include the following:

  1. Flags
  2. Business Cards
  3. Step and Repeat Banner
  4. Table Cover
  5. Free Promotional Items

Each of these items is very important for communicating with your target audience.

1. Flags

People are very busy nowadays. In order to notify them that you have something to say, you should place a customized flag with your corporate logo on it in a conspicuous space. Arrive early enough, so you have time to put up all of your important flags, signs and tables.

2. Business Cards

You will want to make a good impression and shake as many hands as possible. Station a couple of business card dispensers around your display table. Include an effective logo and motto that your visitors will remember.

3. Step and Repeat Banner

The best step and repeat banner has a matte finish with high resolution printing for a crisp look that can be seen clearly from a distance. By contacting the professionals at Best of Signs, you can get an affordable step and repeat banner that is up to 10’x10′ – plenty of space to promote your business.

4. Table Cover

Turn your table and booth into a corporate communication platform with the right customized table cover. Along with your table cover, you will need name tags, pens, notepads, tape, computer and charger. Make sure that you have plenty of electrical charge for the entire event.

5. Free Promotional Items

And, don’t forget free promotional items. Leave your visitors with something to remember you by. You can offer writing devices, key fobs or mouse pads with your logo on it.

Is that a lot to remember? Well, fortunately you can get the best business items at Best of Signs. They can provide you with flags, table covers and banners. Make a splash with these must have business event items.

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